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Get in touch
Questions about eligibility, a correction to suggest, or feedback on the site — we'd like to hear it. For questions about your specific application or account, contact your Lifeline provider directly; we don't have access to individual applications.
Before you write in
If your question is about the status of your own application, device shipment, or billing, your carrier's customer support can help faster than we can — we're an independent information site, not a carrier.
Report a scam
If you've spotted a fake "free government phone" offer, you can report it directly to the FCC's Lifeline fraud tip line at 1-855-455-8477 or by email at Lifelinetips@fcc.gov.